holding hands, no faces

Trauma-informed care helps us recognize the signs of trauma in clients and patients. Instead of asking, “What’s wrong with you?” we ask, “What happened to you?” This helps us understand how their past affects how they feel and act. 

A big part of trauma-informed care is making sure people feel safe, both in their bodies and in their feelings. It’s essential for people to feel safe where they are, like at the doctor’s office, at school, or in their community. When people feel secure, they can trust others and easily talk about their feelings. 

Trauma-informed care can be understood through four key ideas called the Four R’s:

  • Realization: The first step is to know that many people have experienced trauma and that it can change how they act and feel. This understanding helps us be kind and caring.
  • Recognize: It’s essential to notice the signs of trauma in people. Sometimes, they may act anxious, sad, quiet, or even angry. Knowing that these actions might come from their past helps us respond better.
  • Respond: After we see that someone has gone through trauma, we should help them in a kind and supportive way. This could mean giving them helpful resources, making them feel safe, and building trust. This way, they know we care about what they’ve been through.
  • Resist Re-traumatization: Finally, we need to avoid doing things that could make someone feel worse about their trauma. This means treating everyone fairly and using kind words. It’s all about creating a safe and respectful place for healing. 

In short, trauma-informed care is about understanding and helping those who have faced painful experiences. It means recognizing how trauma affects them and responding with care, so we don’t hurt them even more. By ensuring everyone feels safe and supported, we help each other heal and grow. 

“At Triumph, we find that trauma-informed care deeply aligns with our value of Heart. Kindness, care, compassion, and empathy are central in the healing process.  As we continue to strive toward providing the best care for the people we serve, Triumph will continue to embrace and develop the process of becoming a trauma-informed organization.” – Anthony Paul, Mental Health Supervisor, Residential.